Proactive Network Monitoring for your Business
The proactive nature of the Flyte Communications managed services suite means that the included customer equipment is monitored using standard industry data collection methods such as SNMP. Intelligent systems monitor this data stream for preset thresholds and alerts allowing for rapid human intervention prior to or immediately after undesired events. In addition to this, Flyte is responsible for software updates and patches to ensure continued system compliance and security.
Some characteristics of the IBS proactive network monitoring include:
- 24x7x365 Network Operations Center (NOC) Support
- NOC Level 2 and Level 3 Support
- Router Monitoring
- Switch Monitoring
- VPN Device Monitoring
- Lan Service Monitoring
- Incident Monitoring
- Asset Reports
- Trouble Ticket Reports
- Support Help Desk
24/7 Monitoring with Onsite Support
With Flyte you can rest assured knowing that your IT systems are being remotely monitored and managed 24 hours a day, 7 days a week. We instantly know when problems arise and we begin working immediately to address them, minimizing downtime and related costs. This 24/7 network monitoring and management service is complemented by onsite visits by your assigned field engineer. This incredible proactive service, combined with your very own Flyte dedicated team, will give you the ability to simply focus on your business. Flyte's proven processes and experienced teams will ensure that your network is connected and your servers are up and running.
Flat Rate Pricing
For each service, Flyte will provide the following service support features included in the set monthly recurring charge
Solutions are provided in monthly hourly blocks or unlimited support with a per device cost.
Telecom Support Desk
Device monitoring, incident management, configuration, performance, customer notification, troubleshooting, and resolution
Break-fix support through vendor management of Flyte fix agencies, including transport service, customer care, hardware maintenance providers, field services vendor and equipment VARs.
Find out for yourself why we are the preferred NETWORK MONITORING service company for all
communication, network, IT and Voice & Data business needs.